Terms of Use

Our website and all of its components and resources are intended to provide information to support personal and collective development for the intertwined health and well-being of all Kin—sensed and unsensed.

Some of these resources belong to other organizations. If you want to share or reuse a copy belonging to someone else, you must contact that copyright owner to get permission. If we link to a web page or website, it is for information only, not an endorsement.

INDIGENEXUS encourages you to share our textual and infographic information and videos freely, but please cite INDIGENEXUS as the source. Contact us for details: hello@indigenexus.net

Our logo and all related marks may not be used or reproduced without our express permission. Contact us for permission: collaborate@indigenexus.net

If you post comments or information, please make sure they are respectful, appropriate, and accurate. If we deem them otherwise, we will remove the content.

Finally, INDIGENEXUS is not responsible for how individuals view or act on the interpretations of readings and materials delivered. All readings are meant for entertainment purposes only.

Full Legal Version

BY VISITING THIS WEBSITE (“SITE”) AND USING OUR SERVICES, INFORMATION, AND DATA, YOU SIGNIFY YOUR CONSENT TO THESE TERMS OF USE.

Refund & Return Policy

We do not offer refunds, returns, or exchanges on any items purchased or services delivered.

• Digital Goods: Due to the nature of digital goods and services, returns of digital materials and resources are not accepted. All sales are final (including deposits).
• Physical Goods: On the rare occasion that physical goods (like workbooks or related materials) are provided, returns may be accepted within 14 days of receipt, provided the goods are in unused, original condition. Return shipping costs will be the responsibility of the client.
• Exceptional Circumstances: Refunds beyond these conditions may be considered on a case-by-case basis in exceptional circumstances, such as severe illness or unforeseen financial hardship.

Feel free to contact us at customercare@indigenexus.net if you have any concerns about your order or services received. We'll do our best to address any issues. Thank you for your understanding and support!

Delivery Policy

INDIGENEXUS reserves the right to cancel, reschedule, or refuse any service at any time at the discretion of the business.

• Scheduling: All inquiries for consulting services, workshops, or project collaborations must book a FREE 15 minute alignment check. Sessions are scheduled at mutually agreed-upon times. The client is responsible for providing availability within the consultant’s operating hours.
• Project Consultations and Workshops: Sessions are delivered either in-person (location permitting) or via video conferencing platforms (e.g., Zoom). Details will be confirmed in advance of each session.
• Personal Readings: Clients must book a FREE 15-minute alignment check before purchasing a personal reading. This general consultation will help us connect intentionally and confirm whether we can provide guidance. If services are agreed to, pre-recorded sessions will be delivered to the client via Gumroad within 5-days.ᯓ★ Please note we do not solicit personal readings by any means, so be wary of scammers!
• Registration for Workshops: Workshops have limited space. Details will be shared in advance of each workshop. Illuminating Tiered members have priority registration for all offerings up to 50% of the space available.
• Materials: Any materials or resources provided as part of workshops or consulting services (such as workbooks, access to online tools, etc.) will be delivered digitally unless otherwise specified.

Cancellation & Rescheduling Policy

• Monthly Subscriptions: Members may cancel their monthly member subscription at any time. Cancellation must be made at least 7 days before the next billing cycle to avoid being charged for the upcoming month. No refunds will be provided for the current billing cycle.
• Session Cancellation: Clients must provide at least 48 hours' notice if they need to cancel or reschedule a session to avoid being charged. Rescheduling is allowed ONCE before a new booking is required.
• Customers who arrive 10 minutes (or more) late for their session will be considered a no-show, and the deposit will be non-refundable.
• The deposit will not be refunded if the session is canceled less than 48 hours before the appointment, there is a no-show, or a new booking is required. Exceptions may be made in case of emergencies.

Privacy Policy for

INDIGENEXUS LLC

This document was last updated on December 21, 2024

At INDIGENEXUS, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This privacy policy (“Privacy Policy”) describes how INDIGENEXUS LLC  (“INDIGENEXUS”, "we", "us" or "our") collects, uses, and discloses, transfers, and otherwise processes and handles (collectively, “Processes”) your personal information when you visit our website, indigenexus.net, and use our services.

Types of data we collect and how we obtain it

We obtain information about you when you disclose it to us in the course of using our services, such as:

• Personal Identification Information: We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features, or resources we make available. Users may be asked for, as appropriate, name, email address, billing information, mailing address, phone number.
• Non-Personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, the type of computer, and technical information about Users' means of connection to our Sites, such as the operating system and the Internet service providers utilized.

Aggregated technical information

We study aggregated technical information to better understand our users and improve our products and services. For example, we may prioritize how we optimize features based on which features are the most widely used. Aggregated data does not directly reveal your identity. However, it may indirectly identify you if combined with other data. We treat the combined data as personal data governed by this Privacy Policy.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website's computers and stored on your computer's hard drive. Cookies are required to use the service. We use cookies to record current session information but do not use permanent cookies. You are required to re-login to your account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

How we use data

We will only use your personal data for the purposes for which we collected it as permitted by law.

INDIGENEXUS may collect and use Users' personal information for the following purposes:

• To deliver goods and services: The information you provide helps us process and manage your payments, fees, and charges and collect and recover money owed to us if you subscribe to our paid services or purchase goods.
• To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To send periodic emails: We may use the email address to send Users information and updates regarding their order. It may also be used to respond to their inquiries, questions, and/or other requests.

Retention of personal data

INDIGENEXUS retains your personal data (i) where necessary to fulfill the purposes for which we collected it; (ii) where necessary for business or legal purposes; or (iii) where required or permitted by law.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Disclosures required by law

INDIGENEXUS may disclose your personal data under special circumstances, such as where required by any applicable law or regulation or when your actions violate the Terms of Service.

Third-party links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and cannot be responsible for their products and services, information, materials, and practices, including security practices. If you access any third-party website, service, or content, even if it is through a link from our website, you do so at your own risk. We encourage you to read the privacy policy of every website you visit.

Your Rights

It is important that the personal data we hold about you is accurate and current. You have the right to access, correct, or delete your personal data. Please contact us if you wish to exercise these rights.

However, please note that we collect personal data when we believe it is necessary to provide you with our services. Accordingly, if you withdraw your consent to our use of your personal data, we may not be able to provide such services to you.

For example, if you withdraw your consent to our use of your billing information, we will be unable to process payments from you. Consequently, we will not be able to offer you our paid services, and any paid services you have with us will be cancelled.

Changes to This Privacy Policy

INDIGENEXUS has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at hello@indigenexus.net